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MICRO‑AIDE warrants its products to be free from defects in material and workmanship for a period of five years (three for LPM).
MICRO‑AIDE's liability is limited to repairing or replacing, at its sole discretion, any defective product which is returned in accordance with the MICRO‑AIDE Material Return Policy.
Product that has been subjected to abuse, misuse, alteration, accident, lightning damage, neglect or unauthorized installation or repair is not covered by this warranty.
In the event you encounter a malfunction in any product, contact MICRO‑AIDE and obtain a Return Material Authorization (RMA) number from the customer service department.
Return the product to MICRO‑AIDE, freight prepaid, with a note (in-warranty repair) or a purchase order (out-of-warranty) for the repair.
Please include the RMA number, a return address, contact information and a description of the problem.
As a convenience to our customers, user manuals, detailed specifications and data sheets can be accessed from this website. All documents are available without charge or access restrictions.
Each document is available from our library as a .pdf file. Click the button below to access the documentation library.
DocumentationThe latest firmware, software and EPROM files are also available for downloading directly from this website. All files are available without charge or access restrictions.
Each file is available as a .zip file. Click the button below to access the download library.
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